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Normandy Terrace Southeast

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Normandy Terrace Southeast
Normandy Terrace Southeast
(8 Reviews)
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841 Rice Rd San Antonio, TX 78220
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Consumer Feedback

(8 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
2.5 star average for Recommended
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
by Anonymous xxx.xxx.190.192
January 09, 2014
I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. The equipment at this nursing home was current and safe and I knew that my loved one would be receiving the highest quality of care. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by roy bell xxx.xxx.232.111
January 08, 2014
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous xxx.xxx.16.10
November 04, 2013
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.42.23
May 02, 2013
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous xxx.xxx.127.30
October 23, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.206.67
May 01, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Was this provider's office easy to locate?
Fairly Easy
Was this provider's office clean?
It was satisfactory
by Anonymous
May 15, 2011
Was this provider's office too loud?
No, it wasn't too loud
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Were you able to relax during your appointment?
Yes
Was this provider's office too cold?
No, it was fine
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
March 03, 2011
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Map and Directions
841 Rice Rd, San Antonio, TX 78220