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Nursing Center Brookhaven at Lexington

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Nursing Center Brookhaven at Lexington
Nursing Center Brookhaven at Lexington
(3 Reviews)
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1010 Waltham St Lexington, MA 02421
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Consumer Feedback

(3 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Would you refer this provider to a family or friend?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.207.196
August 18, 2013
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Ms. Acuna
June 04, 2011
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider answer all of your questions?
Some were answered
Was this provider's office too loud?
No, it wasn't too loud
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
April 01, 2011
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Map and Directions
1010 Waltham St, Lexington, MA 02421