Oak Ridge Manor

Oak Ridge Manor
Oak Ridge Manor 2501 Morris Sheppard Dr Brownwood, TX 76801
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.75.72
June 17, 2014
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous xxx.xxx.185.95
April 24, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Barbara xxx.xxx.107.164
July 19, 2012
Was this provider's office easy to locate?
Fairly Easy
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous
January 10, 2012
I was confident that they were using the latest treatment methods. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They always take that extra step to make me feel special. I always enjoy my appointments here.
by Family of Kendall Cornelius
May 21, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's staff friendly?
Yes, they went above and beyond
Are you going to visit this provider again?
Without a doubt!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider listen to your input and concerns?
Yes
by Anonymous
March 22, 2011
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