Directory > Providers > Senior Care > Nursing Home > NC > Southport > Debra Chapman, Director of Business Development > Reviews

Debra Chapman, Director of Business Development

Nearby

Nursing Homes

Southport Health & Rehabilitation Center

Southport, NC

Liberty Commons Rehabilitation Center

Wilmington, NC

Neilson's Rest Home

Carolina Beach, NC

Autumn Care of Shallotte

Shallotte, NC
Get Featured on Wellness.com > Learn More
Debra Chapman, Director of Business Development
Ocean Trail Convalescent Center Inc
(7 Reviews)
> Get Phone Number & Directions
430 Fodale Ave Southport, NC 28461
Add a Review

Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Recommended
4 star average for Recommended
I had been to this Facility looking for a job I stood t the desk for 5 min. while everyone behind the desk was talking about what the did the night before, even though they saw me they still not wish to help me it took 5 min. before they would come from the glassed enclosure to assist me. The placed smell like urine the min. you walk in. Finally when one of the office lady's decided to help me I told her never mind. Thank you anyway, and walked out. I would never put any person in a place like that. Their customer service needs a lot of work and to place a loved one into place of urine smell I would never.
by Ginger xxx.xxx.122.179
May 18, 2016
People in the front office is very rude and short. They don't seem to care if you get the help or answers that you need. Most of the time they don't even say a good bye. Sure need some people their that care and have good PR training. It is a dread to call their office.
by N/A xxx.xxx.206.154
April 21, 2016
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.230.169
January 08, 2013
They have a very good professional reputation. I know that I'm under the care of an expert. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. The office was very easy to locate. I didn't have any trouble finding it at all. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by martin
October 10, 2011
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
by Anonymous
October 09, 2011
They barely had any magazines to choose from, and the ones that were available weren't very interesting. One thing that I don't appreciate, is that they close exactly at their scheduled time whether someone needs help or not. I can't count on them to help me if I show up even a couple of minutes past their closing time. One of the first things I noticed about this business was that they were not handicap-accessible and offered no means for handicapped individuals to enter the building. There were barriers everywhere making it practically impossible to get in the front door.
by vikki
August 25, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did they follow up with you after your appointment?
Yes.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you feel safe in this provider's care?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
August 17, 2011
Add a Review
Map and Directions
430 Fodale Ave, Southport, NC 28461