Owenton Manor

Owenton Manor
Owenton Manor Hwy 127 N Owenton, KY 40359
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Was this senior care facility easy to locate?
Only with clear directions
Did the staff at this senior care facility use excessive foul language?
No
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
by Anonymous xxx.xxx.92.194
July 09, 2014
Does this provider use current and safe equipment?
Fairly current
Were handicap accommodations well done?
Yes
Would you recommend this nursing home to others?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes
by Anonymous xxx.xxx.159.228
March 06, 2014
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. If you're looking for a dependable and trustworthy nursing home, look no further. I would recommend them to anyone I know.
by linda xxx.xxx.49.136
December 26, 2013
We have recently placed our Mother, who suffers from Alzheimer's, in this facility which is located close to family members so she can have lots of visitors. We have found a number of the staff to be very caring and loving to our Mom and going well beyond our expectations of them and proving comforting little things like taking walks with Mom while holding her hand, and giving her little tasks to do to like helping to pass out goodies to help make her feel important. While we did experience some concerns at first, we have found the supervisory staff to be very open to us and willing to work towards correcting the issues.
by Anonymous xxx.xxx.121.103
May 07, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.83.113
October 17, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this nursing home answer all of your questions?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider use current and safe equipment?
Fairly current
by Anonymous xxx.xxx.98.42
October 16, 2012
Does this provider promptly return your phone calls?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider friendly?
Yes
by Anonymous
April 11, 2011
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