Pacific Coast Care Center

Pacific Coast Care Center
Pacific Coast Care Center 720 E Romie Ln Salinas, CA 93901
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility easy to locate?
Fairly Easy
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by R.B. xxx.xxx.192.107
March 26, 2016
Our mother spent 2.5 months there and it turned out to be the worst experience EVER! The only good thing about this facility was the physical therapy. Very incompetent staff that sent my mother to the emergency room with a serious infection from lack of service and the lack of attention to detail. Never would I ever recommend this facility to anyone!
by Rosalie Asuncion Starr xxx.xxx.89.229
March 25, 2016
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.145.77
January 28, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
January 27, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider listen to your input and concerns?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
December 14, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you recommend this nursing home to others?
Yes
by Anonymous
September 06, 2011
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