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Pacific Regent Health Care

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Pacific Regent Health Care
Pacific Regent Health Care
(11 Reviews)
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919 109th Ave NE Bellevue, WA 98004
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Was this provider compassionate to you and your situation?
Yes
Would you recommend this nursing home to others?
Yes
Did this nursing home answer all of your questions?
Yes
Does this provider have helpful information available online?
Somewhat
by Anonymous xxx.xxx.50.107
February 21, 2014
I did not want to experience another skilled facility again, but Pacific Regent calmed all my fears and sincerely cared for me. I was not able to move when I was admitted due to a neurological disorder. The last facility I had to go to was scary to say the least and the staff lacked care and professionalism. I got several infections and ended up back at the hospital in ICU and quarantined. However, Pacific Regent made me feel safe and the nursing staff was exceptional. My meds were also on time, they called my Doctors to consult, I was well cared for. I would highly recommend this skilled nursing facility if you come to a situation that you need this level of care.
by Teena xxx.xxx.149.40
September 04, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.136.57
July 25, 2013
I overheard a nurse's impatient response to my mother's request for a pain pill. Soon afterwards my mother fell while trying to get to the bathroom on her own. She told me she didn't ask for help because she was afraid they'd be angry with her.

We have also experienced a social worker whose main interest is to save money for medicare. She repeatedly threatened to recommend that medicare not cover our mother's claim.

A lady in the room next to my mother's kept asking for help but was ignored. It was evident that she needed attention because of the smell.

These are a few of the many negative experiences I had of this facility. Pacific Regent was at one time a highly rated healthcare facility but clearly they have not maintained that standard. The quality of care does not come close to matching the appearance of the place.
by Kris xxx.xxx.160.97
March 26, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.164.215
February 06, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Helen xxx.xxx.136.182
February 01, 2013
The facility itself is beautiful but I could not recommend their staff. They complained that they didn't have time for my mother and then I found them all eating and socializing in the dining room while patient calls were going unanswered.
by Karen Barr xxx.xxx.204.205
October 15, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.182.130
July 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.149.242
April 09, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
October 08, 2011
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Map and Directions
919 109th Ave NE, Bellevue, WA 98004