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Palm Garden of Ocala

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Palm Garden of Ocala
Palm Garden of Ocala
(9 Reviews)
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3400 SW 27th Ave Ocala, FL 34474
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Recommended
3 star average for Recommended
Value
4 star average for Value
Staff
3 star average for Staff
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did the staff at this senior care facility use excessive foul language?
No
Did this senior care facility prominently display their credentials or business license?
Yes
by annonymous xxx.xxx.133.112
August 25, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.88.76
November 07, 2014
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Yes
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Robert DeVito xxx.xxx.117.224
November 13, 2013
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Does this provider offer any coupons, discounts or promotions?
Yes
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous xxx.xxx.54.66
May 01, 2013
Worst facility imaginable! The staff is uncaring and pathetic. No compassion whatsoever. The only thing they care about it is when their next break or lunch hour will be. They leave patients for hours at a time before coming to check on them let along clean them up. My grandmother was there after she broke her hip to rehab and was to be there for 4-6 weeks. She died in their facility 3 weeks later due to lack of care and concern by the nurses and staff. These people yell at the patients and the family if they are questioned about anything. They yell at the patients for no reason at all. They thrown tantrums and leave patients to fend for themselves if they make them mad. It is startling and sad. I have never seen such a mess in a facility that is to care for people who are sick and injured. What an unbelievable mistake I made and if by writing this review I can save just one family the grief we have endured then it will be worth it. Please run, do not walk, away from this facility.
by Tina Blair xxx.xxx.148.123
April 27, 2013
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's office easy to locate?
Fairly Easy
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
December 02, 2011
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous
September 25, 2011
They are always prepared for my appointment and remember everything about me. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Tom Taylor
July 05, 2011
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider use current and safe equipment?
Not at all; the equipment is dangerous!
by Anonymous
April 17, 2011
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Map and Directions
3400 SW 27th Ave, Ocala, FL 34474