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Palm Springs Health Care Center

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Palm Springs Health Care Center
Palm Springs Health Care Center
(9 Reviews)
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277 S Sunrise Way Palm Springs, CA 92262
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Consumer Feedback

(9 Reviews)
Service
1.5 star average for Service
Environment
3 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
I was their for 8days it was very warm, the nursing staff was good. They miss place or loss three boxer briefs and t-shirts it was about $20.00 loss. When i was ready to go home I was not given much time to get ready to leave.only 30mins . it took time to get a CNA to help

Jim THOMASON
by Jim T xxx.xxx.131.81
July 31, 2015
This place is Horrid ..dirty and smelly, and some of the workers are so rude. One especially named Millie I asked her to unhook my dads oxygen n rehook it up to the tank on his wheel chair so I could walk him to the lobby, right away she said we don't walk patients. I wasn't asking her to walk him...very very rude with an attitude. First visit to my father I had no idea what room he was in I stopped at the front desk to sign in a woman there on the phone on a personal call making me wait finally I interrupted her to ask. I also have a picture of this same person sitting on the desk..swinging her legs and yacking n yelling to others. How unprofessional. I will never allow my father back in there. He has seen a doctor once in 7 days and I have to wonder how many doctor visits are they billing his medicare. You can bet I will be in touch with his medical group Desert Oasis and will be speaking to them.
by Elizabeth xxx.xxx.91.55
January 24, 2015
Was it easy to find parking at this senior care facility?
No, I had to look for a parking spot for a long time
Did this senior care facility prominently display their credentials or business license?
Not very well. I had to really look for it before I found it.
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did the staff at this senior care facility use excessive foul language?
No
Were the staff members able to answer your questions?
Not many
by Anonymous xxx.xxx.9.166
April 24, 2014
What started as a positive experience for my mother (and our family) quickly deteriorated within the first week. With repeated requests for staff physician to call us - in three weeks, never received a call. When inquired about PT/OT at nurses station, they responded "she is doing okay." Daily visits - never at the same time of day or evening - ever found my mother anywhere but in her bed - many times with the call button out of reach. First staff/family evaluation happened after three weeks of care - and the family was notified by them leaving a note on our mother's tray table - no phone call, despite the fact that my contact information was posted on her bulletin board and everyone's contact information was in her chart. Went to visit her this morning to discover she had been transported to "a hospital" at 11:00 PM previous night - WITH NO PHONE CALL TO A FAMILY MEMBER. They didn't even tell my mother why she was being transported. I had to call area hospitals to find out where she was located and nurse on the unit - after confirming I was Power of Attorney - stated she was admitted at 1:00 AM - and explained diagnosis. Needless to say, we will make other arrangements for post-hospitalization care. Would NOT ever recommend this facility to anyone.
by sgc xxx.xxx.81.194
March 28, 2014
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this provider's office too cold?
No, it was fine
Does this provider welcome questions?
Not at all. They ignored my questions
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous xxx.xxx.12.46
July 28, 2013
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Did they follow up with you after your appointment?
No, but they said they were going to!
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.123.135
May 25, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.87.43
April 05, 2012
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider treat their staff well?
No, the staff was very mistreated
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by Anonymous
November 03, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
March 08, 2011
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Map and Directions
277 S Sunrise Way, Palm Springs, CA 92262