They barely ever answer any of my questions over the phone, and I've had to make way too many appointments. I don't think they have any qualifications! There definitely wasn't anything displayed. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. They never take that extra step to make me feel special. I haven't ever felt that they care enough to get to know me and that I'm almost an irritation. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I was also told that the cna's are not team members because they are not educated enough to obtain actual nursing license, therefore their input is unneeded and useless.