This place is only about the money for their residents, I went there to take care of putting my mom in hospice, I did not want her in this place, i wanted her in hospice house, i have never been treated so bad for being a family member. Dana the park place social worker is rude and claims to be a minister but what a hippocrit, she interfered in every way, she over stepped her job description, my mom told me to take certain things out of her room because to many items get stolen there. Dana a total @#$% called the police on me for elder abuse and the only abuse is park place, of course the police did not pursue anything. Dana had the nurses spying on me and my mom as well as others. the nurses then became rude and sarcastic, I was attacked on there facility in the snow by a man wearing a black cowboy hat. I would never recommend this place. I am now pursueing a lawyer to sue them. Be carefull about your family's belongings because dana wants to keep the items for themselves. Do not put your loved ones in this place!!!!!!. the rooms at park place look nothing like that picture.
They spent a lot of time at the care mettings but didn't follow through with the staff to actually address the issues and concerns we were having. When I visited (differant times and days), the room was not clean. Sticky floors, food under the bed, no fresh wash clothes etc. , The staff was hard to find and very overworked. We ended up moving after multiple attempts to resolve the issues which seemed to be getting worse instead of improving. Might be ok for re-hab but not long term nursing care. The care received seems to be dependent on the assertiveness of the resident. If you are passive and accomadating, you will need an assertive advocate to come on a daily basis to advocate for you. If you are a private pay there are other places you should consider. Way overpriced for the care provided.
Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. someone there put it in my husband's head to give up and die.
This facility made it very clear from the get go that families at this facility when a patient is there for short term, IS NOT WELCOMED!! The director of nursing made this VERY CLEAR to this family BEFORE the family member even arrived. They are VERY secretive on their care of a patient. NEVER wanting to give information concerning the care or med changes. The resident doctor and his nurse practioner do NOT follow directions given by outside speciality doctors. Even the administrator of this place when asked about a problem, HUNG UP on a family member. They ARE NOT professional and VERY DIFFICULT to work with. Advocating for a family member there???? NOT HAPPENING! They are very cold in nature and talk behind your back. Yep, caught them in the act......This doctor and NP for over a month we told them about a gland in our mothers face and they did nothing to help her. It took another outside doctor to PUSH them to get her help and then by that time, it was too late. Our mother lost 70 pounds in one month due to pain and she could not eat at all.. So when they weighed her, they were shocked ot discover the significant weight drop. THEN they scrambled to get her to eat. By that time it was too late and the damaged to her organs was major. She came home and died a month later. It was all too much for her body to handle. This coupled with her stay at another local nursing home, with the same doctor and nurse practioner, killed our mother. I hold them responsible for her demise! She left a hole in our hearts and family. STAY AWAY FROM HERE!! Keep your family member alive longer!!! Our mother only had a bacterial infection which the infectious disease doctor treated immediately and she was cured. That was the only issues she had....and because of malmedical practices and the I do not care attitudes of doctor and staff....we lost a very important family member. Our hearts are broken and anger does NOT begin to describe our emotions.