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Pebble Creek

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Pebble Creek
Pebble Creek
(24 Reviews)
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670 Jarvis Rd Akron, OH 44319
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Dirty facility. My Father was here for rehab. Upon arrival we were told that his room had just been cleaned for him. Then we got to his room and found the bath tub filled with used bed pans and packages of adult diapers. The toilet was covered in dried poop and there was food all over the floor, and fresh bright red dried blood on the sheets and poop stains on his blankets. He asked for a urine bottle to use the restroom upon arrival at 3:45, he wasn't given one till 5:50! We were told they couldn't find one. He just had a knee replacement and still was unable to get up out of bed to stand and use the bathroom. He is able to get up with assistance but cannot stand or put weight on his leg yet. After two days in the facility,(still no rehab had began because they said the therapist isn't there on weekends). he had to go to the bathroom for a bowel movement. At this point He is still not able to lift his leg without assistance and is at a high risk of falling. So he pulled his string for someone to come and help him get to the toilet, he had not had a bowel movement in 5 days, no one came! After a half hour he somehow managed to get himself out of the bed and used the walker to scoot to the bathroom without assistance and then he was yelled at for not waiting for someone to help him because he wasn't allowed to get out of the bed alone, after they had given him a laxative earlier that morning! This place is terrible stay away from here if possible! Very uncaring staff. People are not being taken care of, not to mention the fact that the facility is filthy!
by melissa roe
October 24, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
September 07, 2011
Was the waiting area spacious?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too cold?
No, it was fine
by Anonymous
August 15, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
March 28, 2011
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Map and Directions
670 Jarvis Rd, Akron, OH 44319