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Pine Valley Care Center

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Pine Valley Care Center
Pine Valley Care Center
(8 Reviews)
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4360 Brecksville Rd Richfield, OH 44286
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
3 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Are you going to visit this senior care facility again?
If I need to, I'll return
Was this senior care facility clean?
Yes everything was neat and sterile
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
Did this senior care facility prominently display their credentials or business license?
Yes
by Anonymous xxx.xxx.22.193
July 01, 2014
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
Did this provider give the impression that they cared about your concerns?
Yes
Would you recommend this nursing home to others?
Yes
Does this provider use current and safe equipment?
Yes
Are you going to visit this provider again?
Probably
by Anonymous xxx.xxx.254.205
March 10, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider use current and safe equipment?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.113.105
April 05, 2013
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.23.228
February 26, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider promise services he/she couldn't provide?
A few, but not too many
Does this provider treat their staff well?
Kind of, but not very well
Does this provider remember you by name?
Sometimes, but not always
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
February 14, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
December 24, 2011
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Did this provider wear an obnoxious cologne?
Definitely! I could hardly stand to be in the room
Is this provider's business conveniently located?
Not at all, its out in the boondocks
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous
August 12, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
July 13, 2011
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Map and Directions
4360 Brecksville Rd, Richfield, OH 44286