Pinecrest Nursing & Rehabilitation Center

Pinecrest Nursing & Rehabilitation Center
Pinecrest Nursing & Rehabilitation Center 3505 Old Jacksonville Rd Tyler, TX 75701
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Consumer Feedback

(5 Reviews)
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
Service
3 star average for Service
Worst Facility ever....they nearly let my loved one die.Do not take your family there.....Run...don't walk away from this place
by Missing my Loved One! xxx.xxx.250.5
June 12, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
Yes
Was this senior care facility's staff friendly?
Yes
Was this senior care facility easy to locate?
Fairly Easy
Was the provider's staff helpful and knowledgeable?
Mostly
by Anonymous xxx.xxx.237.51
June 19, 2014
A representative of this facility visited my father in law (heart by-pass surgery) and husband in the hospital once it was determined that father in law would need a rehab facility. Rep promised flat screen tv, phone in room and all the rehab that he would need. Sounds good right? When he arrived at this facility - no phone, about a 12 inch tv, mechanical bed and when we visited the workout room found out no cardiac rehab. This place puts rehab patients next to residents so the rehab patients have to put up with all the sounds & stuff from the residents. NOT a place for rehab!
by unhappy daughter in law xxx.xxx.199.245
August 16, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by not happy xxx.xxx.199.107
May 10, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.12.178
March 15, 2012
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