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Portland Care & Rehabilitation Center

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Portland Care & Rehabilitation Center
Portland Care & Rehabilitation Center
(13 Reviews)
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333 Main St Portland, CT 06480
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Consumer Feedback

(13 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.85.18
December 09, 2013
It is impossible to get an appointment at their office. They are always booked and have a long waiting list. I had to wait quite a while for my appointment. I was very disappointed. Their office was kind of gross. I was scared I was going to catch something from being in the office. Their equipment appeared to be old and out of date. I wouldn't trust them to care for my loved one after I saw first hand how unsafe their facility is. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. my mom was a patient their and someone stole her roommates wallet..
by annoymous xxx.xxx.57.67
November 27, 2013
Was this provider's office clean?
It was satisfactory
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider show attention to detail?
Kind of, but not very much
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous xxx.xxx.147.228
December 28, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Would you recommend this nursing home to others?
Yes
by Anonymous xxx.xxx.35.123
November 11, 2012
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous xxx.xxx.204.214
October 23, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
January 14, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
October 24, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
Does this provider have helpful information available online?
No, just a basic listings page
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous
October 03, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
September 07, 2011
Did this provider rush your appointment?
No
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Are you going to visit this provider again?
Sure
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
July 09, 2011
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Map and Directions
333 Main St, Portland, CT 06480