Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider use current and safe equipment?
Yes
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back