Riverside Manor

Riverside Manor
Riverside Manor 1204 S 4th Ames, IA 50010
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Would you recommend this nursing home to others?
Yes
Was this provider's office too cold?
No, it was fine
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.10.243
August 07, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. Mom was there for 14 months. The entire staff was like family. They could not have been more loving. Upon Mom's death, they cried right along with us. We all had lost someone special.
by Steve Rogers-Smith xxx.xxx.182.248
April 18, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
December 30, 2011
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
December 23, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider give unbiased advice?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
December 18, 2011
Are you going to visit this provider again?
Sure
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this nursing home answer all of your questions?
Yes
by Anonymous
November 29, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider use current and safe equipment?
Fairly current
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
March 04, 2011
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