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Riverview Care Center

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Riverview Care Center
Riverview Care Center
(8 Reviews)
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1102 River Rd Boerne, TX 78006
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
They don't have enough staff first off. 2 staff member in a hall of 16 men with dementia is just not adequate. I felt they were not taking care of my family member, I was hardly ever informed, they didn't make him drink fluids. A nurse didn't use the sterile technique and my family member ended up with MRSA.
by Anonymous xxx.xxx.159.243
September 19, 2014
Was this senior care facility's staff friendly?
They were decent
by Anonymous xxx.xxx.230.208
April 21, 2014
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Yes
Would you recommend this nursing home to others?
Yes
Was this provider's office clean?
Mostly yes
Did this provider take time with you at your appointment?
Yes
by Anonymous xxx.xxx.159.98
February 19, 2014
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did this provider answer all of your questions?
Some were answered
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous xxx.xxx.97.99
July 08, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider offer flexible appointment times?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.64.204
November 15, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.155.101
March 19, 2012
The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. The person they refered me to didn't know anything either. They were far to arrogant to get any sort of outside advice, even though they knew they should. I was hoping to see someone that considered my safety more important than always having an answer.
by BOB
December 31, 2011
Would you refer this provider to a family or friend?
No, I wasn't impressed
Does this provider treat every client equally?
Sometimes, but not all the time
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous
June 21, 2011
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Map and Directions
1102 River Rd, Boerne, TX 78006