Robin Run Health Center

Robin Run Health Center
Robin Run Health Center 6370 Robin Run W Indianapolis, IN 46268
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
My father was bedridden when he arrived from the hospital. He was checked for bed sores and none were found. He came with an order for antibiotics. The physician on call for the nursing home failed to visit due to holidays on her usual schedule. She refused to prescribe any further antibiotics although he continually ran a fever. They gave him tylenol to bring down the fever instead. We visited him every day during his 3 1/2 weeks there and continually requested a prescription for antibiotics for his infections. None were prescribed and no doctor visited him regularly. We received a phone call one morning that the nurse practitioner had found him unresponsive in his bed and we had him transported to the hospital. The medics said they didn't think he would live long enough to get there. He arrived and was given massive doses of powerful antibiotics and was suffering from multiple bed sores. All this after 3 1/2 weeks in the care of Robin Run. He died from sepsis as a result. So, would I recommend Robin Run? NOT ON YOUR LIFE!!!!! Go anywhere else with your loved ones, not here.
by Pat xxx.xxx.38.77
July 15, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Does this provider use current and safe equipment?
No; the equipment needs to be updated
by Anonymous xxx.xxx.156.121
September 03, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.2.34
July 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.64.231
May 16, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by daughter xxx.xxx.2.34
May 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.48.153
March 16, 2012
They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I was given a polite greeting when I walked in. It was nice to be acknowledged. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by visitor
February 11, 2012
Although this facility once had a good reputation, it is now a fairly poor facility. The therapy side of things is quite good, but other than that there is little good to say. The staff ignores the patients, the food is bad, the cleaning is poor. Don't try this place.
by Donny
April 22, 2011
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