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Robings Manor Nursing Home

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Robings Manor Nursing Home
Robings Manor Nursing Home
(9 Reviews)
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502 N Main St Brighton, IL 62012
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Consumer Feedback

(9 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Is this business in a safe neighborhood?
No, I didn't feel safe
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
by john xxx.xxx.152.49
October 26, 2013
Does this provider have a good professional reputation within your community?
Not really, it could be better
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider give unbiased advice?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.75.65
September 27, 2013
This facility hires nurses that are on probation for sexual crimes and there is proof of it on the IDFPR website. Just look up their names and you will find who I am talking about. I would never trust my family to be cared for by someone like this and she is also stealing from there all the time. Not expensive things but theft is theft.
by Anonymous xxx.xxx.78.191
March 18, 2013
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Did this nursing home answer all of your questions?
Some were answered
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous xxx.xxx.132.108
February 24, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.88.218
June 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.46.241
March 30, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
December 15, 2011
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
July 19, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
June 19, 2011
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Map and Directions
502 N Main St, Brighton, IL 62012