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Rockford Manor

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Shively, KY

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Rockford Manor
Rockford Manor
(10 Reviews)
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4700 Quinn Dr Shively, KY 40216
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Staff
3 star average for Staff
I have been employed at Rockford for 3 years now and it has been a blessing...I work with amazing therapist, great nurses and compassionate staff who value patient quality care..call us or schedule a virtual tour for yourself..you will see, we are 2nd to none when it comes to rehab outcomes and quality care...
by jay xxx.xxx.205.66
February 11, 2021
They dont treat those people right!! and if you comment on it they fire you. They did me.
by Joycr Townsend xxx.xxx.159.145
January 01, 2021
A family Friend is in this place they do not keep him clean. They do not get him they are under staffed medical staff is not user friendly. It is a Hot Mess and 3rd shift is not great Do not use this place!!! This is my family e-mail if you have to reach me you need to contact Adult protective Service and get the people that are there some help.
by Drop a Dime xxx.xxx.220.138
August 14, 2015
Please dont take your loved one to this rehabilitation center. My mother spent almost two months here. She fell and got hurt so bad she had to spend a week n the hospital. after the fall they tryed to get me to sign papers saying i wouldnt tell anyone. they also let her go 5 days with out her medicine and no one would take responsibility for it they. Just blamed someone else. I had to confront them with neglect to get things done. they only do 30min of therapy a day and my mother told me most of the time the therapist spends talking & No therapy on sundays. After two months she is no better than when she went (physically).
by ms wolfe xxx.xxx.11.118
May 22, 2015
Very disappointed in the facility. My mother had open heart surgery and went here for rehab. She asked for pain pills several times and either never received them or it took 3 - 4 hrs. When she was transported tthere the nurse who assessed her touched her incisions without gloves or washing her hands. Her doctor had sent papers stating she was to receive 2 pain pills in the evening and she was never given them.
The beds were in rough shape and caused her back to ache. The bathroom is shared by two rooms with no locks on the doors. They tried to get her to forge her brother's signature on a paper stating he would be responsible for the bill if Medicare or her insurance failed to pay. The shower was located at the other end of the hall. It was a terrible set up for someone who is just going in for rehab. They also shampooed the carpet very late at night with the machine being loud which kept her awake.
She did state the food was excellent and some of the staff that was really nice.
We would not recommend sending your dog here so we definitely would not recommend this place for rehab or nursing home.
by Debra xxx.xxx.244.116
May 21, 2014
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
by Anonymous xxx.xxx.204.212
February 17, 2014
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office too loud?
No, it wasn't too loud
Did this provider seem irritated to be working with you?
No, they were polite
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider remember you by name?
No, I always have to remind them
by Tonya xxx.xxx.71.56
July 25, 2013
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider have helpful information available online?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider give unbiased advice?
Yes
by sowen xxx.xxx.217.103
January 28, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.217.103
January 24, 2013
Does this provider use current and safe equipment?
Yes
by Anonymous
June 27, 2011
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Map and Directions
4700 Quinn Dr, Shively, KY 40216