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Rocky Mountain Care--Clearfield

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Rocky Mountain Care--Clearfield
Rocky Mountain Care--Clearfield
(15 Reviews)
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1450 S 1500 E Clearfield, UT 84015
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
A very dear friend of mine was in that facility for 43 days. No one informed her when the insurance ran out. She is an older lady with no family. She went into that facility as a size 16 and came out a size 6. She actually wanted to leave on different occasions and was told she couldn't until she could use her walker. At her age she believed the horrible people there. Now she is stuck with a bill that she will never be able to pay.
by jenhad xxx.xxx.92.66
July 09, 2019
Very Disappointed with this facility if it hadn't been for myself and other family members I know my Mother wouldn't have received any care. We were constantly tracking down nurses and we were telling them what she needed instead of them telling us how she is doing. Of the three days I was there only once did a nurse come in to see if she needed anything:(
I had stepped outside for a moment and upon my return my mothers oxygen was disconnected I had to run for help they all (The Staff) went into a state of panic. My mother got here on Friday for what we thought was a short stay to return to her home she passed away early Tuesday morning...Had she received the care we were told she would be getting I don't think this would have been the out come. Think twice before taking your loved one here. The staff was terrible had no compassion for the patients no one seemed to care:(
by hopeb4 xxx.xxx.117.20
April 24, 2019
Was the waiting area spacious?
Yes
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider's office clean?
It was satisfactory
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Can't wait to get my Mom out of this place xxx.xxx.61.78
January 22, 2014
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Do you feel that you could have received better service somewhere else?
No, I don't think so
by MKP xxx.xxx.199.136
December 10, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider late to your appointments?
No, they were on time
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.199.136
November 19, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.142.6
November 14, 2012
by Anonymous xxx.xxx.228.201
September 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.108.177
July 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.254.221
June 22, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it easy to make an appointment with this provider?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
February 05, 2012
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Map and Directions
1450 S 1500 E, Clearfield, UT 84015