Roma Memorial Nursing Home

Roma Memorial Nursing Home
Roma Memorial Nursing Home 2 Smith Blvd Three Rivers, TX 78071
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Consumer Feedback

(2 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
I went to visit my aunt on October 31, 2015 and found her restroom
filthy, toilet dirty with feces like it hadn't been cleaned in weeks, smelled like urine, and the sink wasn't clean. Being unsanitary can cause to infections or other medical issues. My mother & sister went again this week to visit & the restroom was still dirty. This needs immediate attention & inspection to cleanliness overall to all the residents living there. Your assistance with this complainec59.flores@yahoo.comt requires action & understanding how important cleanliness is urgent.
by Elda Flores xxx.xxx.6.89
November 18, 2015
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider promptly return your phone calls?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
November 09, 2011
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