Rose Mountain Care Center

Rose Mountain Care Center
Rose Mountain Care Center US Rtes 1 & 18 New Brunswick, NJ 08901
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Consumer Feedback

(7 Reviews)
Service
1.5 star average for Service
Environment
3 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Did the staff at this senior care facility use excessive foul language?
No
Was this senior care facility easy to locate?
Fairly Easy
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.86.141
September 27, 2014
Was it easy to make an appointment with this provider?
Yes
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.207.158
July 19, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.207.158
August 29, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.118.169
July 19, 2012
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider's office too cold?
Yes, I was starting to get numb
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous
February 27, 2012
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was it easy to make an appointment with this provider?
Practically Impossible
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
by Anonymous
October 18, 2011
Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating. Every time I come here I feel so unwelcome as soon as I enter the door. They can never seem to remember my name when I first arrive and always forget it throughout my appointment. They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. I hated this place. I could not stand the administrator or her staff. The patients looked really unhappy.
by Mary
June 14, 2011
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