Directory > Providers > Senior Care > Nursing Home > OR > Grants Pass > Royale Gardens Health & Rehabilitation Center > Reviews

Royale Gardens Health & Rehabilitation Center

Nearby

Nursing Homes

Fairview Transitional Health Center

Grants Pass, OR

Highland House Nursing & Rehabilitation Center

Grants Pass, OR

Highland House Nursing Ctr

Grants Pass, OR

Laurel Hill Nursing Ctr

Grants Pass, OR
Get Featured on Wellness.com > Learn More
Royale Gardens Health & Rehabilitation Center
Royale Gardens Health & Rehabilitation Center
(15 Reviews)
> Get Phone Number & Directions
2075 NW Highland Ave Grants Pass, OR 97526
Add a Review

Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
I visited during a week day and all seemed great. The food is the one exception
Nobody could get healthier eating it.
Went 9 days ago on a weekend and it was another pla be. I walked to F hallway and asked the woman in the hall" how is Dwayne doing? She doesn't have the temperament to be anRN in a fa bility likes this.She answered me very harshly" I've never met you before." I said nicely I am Dwaynes aunt. She says " he doesn't want to get up. Finally after hours hanging a person came in and caught me crying. She asked how Dwayne was. She said she cared for him in the other unit. She asked what she could do. An angel from God. She looked around the room and said nothing has been done for him today huh? I said no. Nobody came in but her. She helped me heat up food I brought him. I fed him. He slept.I cried because my nephew deserves better than this. He is 30.
Diabetes 1 took its toll on him. He needs great food to rehab but you serve crap for food. Just the truth.
by Pamela L OWEN xxx.xxx.124.209
December 26, 2017
Staff do their best but are overworked and dealing with pinnacle administrators who care more about making money off their patients than good patient care. Employees that are advocating for patient care are intimidated to the point they leave. Rehab department is run by inept administration with two year degree and she has driven employees out the door. They literally only have traveling therapists now as all other employees have been driven out the door through intimidation tactics. My advice...avoid putting your loved ones in this facility as long as pinnacle and current administration remain they truly do not care about their p as tents only the almighty dollar.
by anonomous xxx.xxx.3.111
June 20, 2015
The people are wonderful the system owned by Pinnacle not so great
by Tanya xxx.xxx.229.215
October 13, 2014
Was this senior care facility's staff friendly?
They were decent
Would you refer a friend or family member to this senior care facility?
Yes
by Anonymous xxx.xxx.75.82
September 10, 2014
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
by Anonymous xxx.xxx.229.118
August 25, 2014
My son is in a vegatative state and has been at Royale Gardens for 7 months. I am there from 4 to 11 hours a day. If I have a concern, it gets answered fairly quickly. My son is getting as good of care as he did in another facility that charged around $5000 a day.
by Anita xxx.xxx.34.90
July 23, 2014
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Would you recommend this senior care facility to others?
I Already Have
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Jessica Olague xxx.xxx.200.73
June 20, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
by jp xxx.xxx.251.94
January 06, 2013
The staff really cares about the patients, and does their very best to provide for all of their needs. There is a warm and friendly atmosphere. I would recommend this place for those who need special assistance in their daily activities. The physical therapy team is also very friendly and capable. Those therapists are strong and encouraging!
by Lynn xxx.xxx.3.200
May 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.23.178
May 15, 2012
Add a Review
Map and Directions
2075 NW Highland Ave, Grants Pass, OR 97526