Salem Nursing & Rehabilitation Center of Reform

Salem Nursing & Rehabilitation Center of Reform
Salem Nursing & Rehabilitation Center of Reform 512 2nd Ave NW Reform, AL 35481
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Consumer Feedback

(2 Reviews)
Service
3.5 star average for Service
Expertise
3 star average for Expertise
Staff
1 star average for Staff
Environment
5 star average for Environment
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Does the staff at this senior care facility always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
by huey latham xxx.xxx.219.42
June 08, 2014
I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should. They definitely don't have a good professional reputation within my community. Everyone knows they're not trustworthy at all. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid.
by Reform Resident
March 29, 2011
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