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Salem Village

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Salem Village
Salem Village
(8 Reviews)
1314 Rowell Ave Joliet, IL 60433
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Consumer Feedback

(8 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Was this senior care facility's staff friendly?
Not one bit
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No
Does this provider return your phone calls?
No
by Anonymous xxx.xxx.192.125
July 20, 2014
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.249.50
September 02, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.247.32
June 25, 2012
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I will definitely refer my friends and family here. They were great and I think more people should know about them. I plan on telling everyone I know about how fabulous this nursing home is. Its really a place you can trust. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by pam
December 10, 2011
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous
November 09, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
October 10, 2011
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
May 15, 2011
Was this provider friendly?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always put the customer first?
Yes, they always put customers first
Would you recommend this provider to others?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
March 08, 2011
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Map and Directions
1314 Rowell Ave, Joliet, IL 60433