Schofield Residence

Schofield Residence
Schofield Residence 3333 Elmwood Ave Kenmore, NY 14217
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Once a stellar nursing facility. In past year notable decline in quality of care and interest in meeting care needs of patients. Rote performance by administration and staff. Hope facility does reach inadequate level of some other nursing facilities. Board and administration need to reassess their commitment to serving patients.
by Serena xxx.xxx.176.124
August 31, 2015
Their staff was somewhat friendly, but they didn't go out of their way to make me feel welcome. I would never visit them again. I was very disappointed. Their equipment was current, nothing special though. The staff is constantly answering their phones or standing around talking when they're supposed to be helping patients. They really should wait until their break or something. I wish they had more convenient parking available.
by karen xxx.xxx.14.50
July 02, 2014
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Are you going to visit this senior care facility again?
Not if my life depended on it
Did the waiting room furniture appear to be clean?
No
Does this provider welcome questions?
No
by Anonymous xxx.xxx.92.58
June 11, 2014
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.243.112
August 19, 2013
Does this provider use current and safe equipment?
Yes
Did they follow up with you after your appointment?
Yes.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by alanf xxx.xxx.25.68
November 20, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
September 03, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
July 15, 2011
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