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Seneca Nursing & Rehabilitation Center

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Seneca Nursing & Rehabilitation Center
Seneca Nursing & Rehabilitation Center
(8 Reviews)
> Get Phone Number & Directions
200 Douglas Dr Waterloo, NY 13165
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did this senior care facility prominently display their credentials or business license?
Yes
Are you going to visit this senior care facility again?
Not if my life depended on it
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility clean?
No, I didn't feel comfortable at all
by Anonymous xxx.xxx.117.134
January 31, 2015
Was this senior care facility's staff friendly?
Yes
Would you refer a friend or family member to this senior care facility?
Maybe, I'm not sure if I loved them that much.
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.138.185
November 18, 2014
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.113.189
December 16, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.157.51
September 19, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous xxx.xxx.8.101
February 22, 2013
Does this provider remember you by name?
Sometimes, but not always
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous xxx.xxx.153.18
January 06, 2013
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
November 01, 2011
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
October 11, 2011
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Map and Directions
200 Douglas Dr, Waterloo, NY 13165