Shabbona Healthcare Center Inc

Shabbona Healthcare Center Inc
Shabbona Healthcare Center Inc 409 W Comanche St Shabbona, IL 60550
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.163.11
September 03, 2014
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Would you recommend this senior care facility to others?
Absolutely Not
by Anonymous xxx.xxx.33.76
August 12, 2014
Are you going to visit this provider again?
Sure
Were you able to relax during your appointment?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.194.125
January 24, 2014
I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. The place is filthy and smells like a bedpan. They weren't horribly inexperienced, but I was hoping for someone with more experience. I would never visit them again. I was very disappointed. . Every time I would start talking about my circumstances, they would argue with me or get mad. I was scared to say anything because I didn't want to make them upset.
by erika xxx.xxx.60.13
January 28, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.96.202
November 06, 2012
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. The administrator helped answer questions about Medicaid and never made me feel rushed.

My father came from another nursing home and they did not take tome to talk to him or just listen to him. Shabbona staff can tell me more about my father in a few months then the other home ever knew.

The other writer were totally lying about the facility when they said it should be shut down. It is an older building but it looks nice and very clean with a beautiful courtyard.
During the hot weather they gave anyone who wanted a fan one and there were fans in the hallways so I don't know what nursing home this family is talking about

I think some families must never be happy. I tell everyone to come talk to Shabbona.
by Marcia xxx.xxx.176.148
August 17, 2012
Shabbona Health Care Center is a very poor facility. Care is very inconsistent, and the director is very rude. The physical condition of the building is also poor. No air conditioning in the rooms, and no fans provided. Physical therapy services seem inadequate, and very little communication with family members.
by disgusted xxx.xxx.63.153
July 18, 2012
Very poor facility that needs to be shut down. Level of care is poor; many of the workers there do not care about the elderly. Some nurses and cna's are good, but not too many. Management is very poor and irresponsible. When problems are brought up with management, they don't do anything to resolve the situation. The director of the facility is very rude.
by nothappy xxx.xxx.212.165
July 17, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.51.139
May 31, 2012
I feel the changes at 'Shabbona are wonderful and my family member has been treated great. Staff is always helpful and there for anything we need also. We brought our family member from another facility and know the difference from a good home and a bad home and Shabbona is a great home.












by xxx-xxxxx
March 22, 2011
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