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Generations Center for Senior Living

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Generations Center for Senior Living
Generations Center for Senior Living
(8 Reviews)
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2817 Kent Street Bryan, TX 77802
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
My aunt been here 2 or 3 different times and the staff was wonderful. The front office staff was very helpful in understanding the process of admissions and the extended stay of my aunt. When she able to go home, they help with all the planing for her future medical needs while at home. If my aunt needs to return to a nursing home, Sherwood would my first options.
by Samantha xxx.xxx.231.164
April 04, 2014
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Does this provider treat their staff well?
Kind of, but not very well
by Anonymous xxx.xxx.211.9
July 02, 2013
We had to have my dad admitted to Sherwood for some physical therapy after having a mini stroke. Doctors had said that it would be only a couple weeks. After 2 1/2 weeks, they told me that he would still be here a few more weeks, he had developed an open wound on the back of his heel and until his wound is completely healed he can not leave. He started retaining fluid and the doctors were trying to adjust his medication to take the fluid off more rapidly. As a result during the night, he had to be taken to the restroom pretty much every 45 minutes to an hour. At 3:30 in the morning the aid, was very frustrated with him by then and helped him to the restroom and told him "You just make me so angry" and she SLAPPED him. The police were called in and there was an investigation done, they were both interviewed. Pretty much it is his word against hers. So do your homework and check reviews on these homes before making a decision on where to place your parents. You DO NOT want your mom or dad going through anything like my dad did.
by Tammy xxx.xxx.14.239
April 22, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
by Anonymous xxx.xxx.2.171
April 02, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Cindy G xxx.xxx.248.180
June 28, 2012
They always take the time to listen to me. I know they really care about me and what I have to say. They have a very good professional reputation. I know that I'm under the care of an expert. I felt very safe in their care. I definitely trust them. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by JR
November 07, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 31, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
June 13, 2011
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Map and Directions
2817 Kent Street, Bryan, TX 77802