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Skyline Health Care Center
Skyline Health Care Center
(16 Reviews)
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2065 Forest Ave San Jose, CA 95128
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Skyline is above the rest . Excellent Rehab/care facility .Well kept,very pro/caring staff. Top in field.
by G.C.Chace xxx.xxx.32.202
March 02, 2017
My father spent 3 months at Skyline Health Center, recovering from a bone fracture and heart attack. I was very impressed with their staff I am sure we would not be able to find such great care at any other facility. I was overwhelmed by the professionalism and patience of the staff. From greeting us always with a smile to always willing to help with anything without hesitation. The facility is always fresh and clean, food quality and diversity are amazing: it is not boring hospital food. There are always fresh flowers in each room, a lot of activities scheduled daily to make each patients stay comfortable and pleasant. Free WIFI internet available in each room along with cable TV. White linen napkins provided with food. With special circumstances patients can have their favorite food made to order ( with regards to a diet, of course)
But most important is the high professionalism and great attitude that all team members provided my father and our whole family during this time. That is a great help, especially in a facility dealing constantly with suffering and helpless patients. This put me as ease having my father there for 3 months. I had no worries leaving him at night.

I am extremely grateful for the care provided by Skyline Health Center.
If you are researching health care centers to place your loved ones, I would highly recommend Skyline Healthcare Center !
by Galina xxx.xxx.224.10
November 26, 2014
Was this senior care facility's staff friendly?
Not one bit
by Anonymous xxx.xxx.213.37
October 28, 2014
my grandma had to go here because of terminal pancreatic cancer.. At first look this place is extremely depressing and it is.. The rooms are filled with 2 beds that are extremely uncomfortable and they barely fit in the room. There's curtains to separate the patients. When visiting there is no real privacy. any more than 2 people and its packed solid in the rooms.. The nurses and helpers seem decent but neglectful at times. The bathroom is shared between 2 rooms with 2 people per room.

Here's where things went bad, My grandma had a turn in health and she got better for some odd reason. We talked to the doctor and we agreed shed be more comfortable at home. We made sure that we got the OK from her doctor to go home to get home care instead. skyline healthcare knew we were looking for a discharge and setup an at home inspection to find what she needs and if they can help us. I came in to bring her home for the inspection and they told me the doctor would not medicaly discharge her. They told me repeatedly (i made sure several times) that her doctor said no discharge. So someone was lying to me. After talking with the family we all agreed that i would just take her out of there and figure things out from there. I took her home with some grief from her social worker , and her doctor called me. Doctor confirmed he was going to give the OK to discharge her the next day. So obviously skyline was lying to me so they could keep her in a bed to continue to collect money..
This place is out to get money only and will do its best to do so. They don't care about the patients. the times i was not there her food didn't come or when she needed help going to the bathroom no one was there. But when i was visiting they were on point and was there every time she presssed that button.
Stay far away from this place as possible. Find care somewhere else.
by keeper xxx.xxx.178.136
September 25, 2014
Does the staff at this senior care facility always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Was this senior care facility easy to locate?
Only with clear directions
by Anonymous xxx.xxx.152.204
September 11, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider helpful about using your insurance coverage?
Absolutely yes
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Is this provider easy to reach in an emergency?
Absolutely
Does the provider's staff try to be helpful?
Yes
by S Suzuki xxx.xxx.146.39
February 23, 2014
Was this provider's office easy to locate?
Fairly Easy
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by Anonymous xxx.xxx.229.7
February 05, 2014
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous xxx.xxx.220.192
March 30, 2013
Is this provider's business conveniently located?
Not at all, its out in the boondocks
Was this provider's office clean?
It could have used some cleaning
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.157.4
March 21, 2013
Too many patients. Not enough staff to take care of them.
Lots of complaints from other patients about how they are taken care of but they are afraid to say anything because they are afraid of retaliation.
You should only put your family member here if you hate them or want revenge.
by Kevin xxx.xxx.208.18
December 09, 2012
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Map and Directions
2065 Forest Ave, San Jose, CA 95128