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South Bend--Regency Place

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South Bend--Regency Place
South Bend--Regency Place
(5 Reviews)
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52654 N Ironwood Rd South Bend, IN 46635
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Staff
3 star average for Staff
Value
4 star average for Value
Both my parents at different times had gone here for rehab and both died and never came home. The care was horrible. My mother did not have any bath for 10 days along with other issues. They caused her an infection by not caring for her properly and she died when she was to come home. My father had a knee replacement and was put here for rehab. He had a neck injury and they never got him a neck brace that was ordered by the doctor. The would yell at him for not going to the dining room to eat but my father had to take a bite of food and lay back to rest his neck. Do to these people my parent who were just fine other that limb replacement died and they are to blame. PLEASE, PLEASE consider the place. There is so much more. It has been 7 yrs for my mom and 3 for my dad. They do not care and you must be in their business on the care of your loved one. Question all the time, insist on things, don't think you are a pest because this is your loved one and I am living proof they do not care.
by Rosievon xxx.xxx.102.20
February 02, 2015
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
December 07, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was this provider's office too loud?
Yes, they need to move to a quieter location
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
June 21, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
May 24, 2011
Did this provider have reasonable prices?
Yes
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider treat their staff well?
Kind of, but not very well
by Anonymous
May 04, 2011
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Map and Directions
52654 N Ironwood Rd, South Bend, IN 46635