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Southwood Care Center

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Southwood Care Center
Southwood Care Center
(7 Reviews)
3759 Valley View Rd Austin, TX 78704
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did this senior care facility use current and safe equipment?
Yes
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Would you refer a friend or family member to this senior care facility?
Yes
by Anonymous xxx.xxx.112.230
April 24, 2014
Was this provider's office clean?
Yes everything was neat and sterile
Did you experience unnecessary pain during your visit?
No
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.59.30
May 14, 2013
Would you recommend this nursing home to others?
No
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
by Anonymous xxx.xxx.63.232
January 02, 2013
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.54.177
July 04, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
January 21, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
July 11, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
April 26, 2011
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Map and Directions
3759 Valley View Rd, Austin, TX 78704