Spring Branch Healthcare Center

Spring Branch Healthcare Center
Spring Branch Healthcare Center 8955 Long Point Rd Houston, TX 77055
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Consumer Feedback

(13 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Placed my mother here because of the small family-like faciilty. Staff had been there "forever". Over the past several years there has been A LOT of turnover. There never seems to be enough staff on the weekends.
by Howdy xxx.xxx.140.11
August 23, 2014
Was it easy to find parking at this senior care facility?
Yes, it was convenient
by Anonymous xxx.xxx.168.192
July 21, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Was it easy to find parking at this senior care facility?
No, I had to look for a parking spot for a long time
Does the staff at this senior care facility always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by Anonymous xxx.xxx.103.250
April 18, 2014
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider have a good professional reputation within your community?
Not really, it could be better
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.128.249
December 02, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider listen to your input and concerns?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.37.204
January 17, 2013
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did you experience unnecessary pain during your visit?
No
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.106.14
December 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.136.243
July 25, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I am very satisfied with the care my mom is getting and she is happy
by Toni xxx.xxx.159.52
July 12, 2012
I visited this facility today for the first time, looking for a place for my mother. As I walked in, I was warmly greeted and asked how I could be helped. I then told the lady there that I am looking for a place for my mother. She immediately gave me some info and went and got the social worker who took me on a tour. she was very friendly, very helpful, and knew all of the answers to my questions. I don't know how the actual care will be once I move my mom there, but my first impression was VERY good!! And my mother has been in multiple fcilities over the last five months, hospital, rehab hospital, nursing home, inpatient hospice, etc.
by julie xxx.xxx.24.227
April 14, 2012
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Gloria xxx.xxx.39.205
March 07, 2012
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