Spring Lake Village

Spring Lake Village
Spring Lake Village 5555 Montgomery Dr Santa Rosa, CA 95409
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
4 star average for Recommended
Staff
4.5 star average for Staff
Was this provider's staff friendly?
Yes
Would you recommend this nursing home to others?
Yes
Is this provider easy to reach in an emergency?
Yes
Do you feel like this provider's office is well staffed?
Yes
Did the waiting room smell clean?
Yes
by Anonymous xxx.xxx.154.233
March 18, 2014
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.192.61
January 10, 2014
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.253.229
January 05, 2014
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider use current and safe equipment?
Yes
Did this nursing home answer all of your questions?
Yes
by Anonymous xxx.xxx.68.2
November 06, 2012
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by anne w
February 07, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you refer this provider to a family or friend?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
May 18, 2011
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