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Springside of Pittsfield Long Term Care Facility

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Springside of Pittsfield Long Term Care Facility
Springside of Pittsfield Long Term Care Facility
(19 Reviews)
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255 Lebanon Ave Pittsfield, MA 01201
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Administrator was recently arrested for drinking and driving. Google it. Don't put your loved ones here if you care about them. I want to know why the DUI was buried? Someone who drinks and drives shows zero reasonability especially since her kid was on the car so I'm supposed to trust this place with my older loved ones?? No. Write to Boston, professional board of licenser and tell them you don't want someone irresponsible to look after loved ones.
by Mitchell West xxx.xxx.16.65
April 17, 2023
Springside is a facility with caring and compassionate staff. Leadership is always available to answer questions. A clean and comfortable place to complete your Rehabilitation.
by Trevor Kinney xxx.xxx.191.65
December 19, 2022
Probably the worst nursing home ever. I would encourage people to visit their elderly loved ones and not forget them... especially to a dump like this.
by Jeff xxx.xxx.90.40
October 08, 2017
currently there is a beg bug infestation that's being covered up Feb 20, 2016, and lied about. The state knows of it. This nursing home has been in the news for criminal activity before it changed hands again..it keeps changing hands.
by Susan xxx.xxx.172.117
February 20, 2016
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility use excessive foul language?
Yes! It was very unprofessional!
by Anonymous xxx.xxx.193.176
September 11, 2014
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.23.89
July 22, 2014
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Would you recommend this senior care facility to others?
I Already Have
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.79.162
May 28, 2014
Would you refer this provider to a family or friend?
Yes
Did you experience unnecessary pain during your visit?
No
Did this provider rush your appointment?
No
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.1.249
March 21, 2013
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Did this provider answer all of your questions?
None of my questions were answered
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous xxx.xxx.224.77
February 12, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by kae xxx.xxx.98.161
May 09, 2012
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Map and Directions
255 Lebanon Ave, Pittsfield, MA 01201