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Sutton Hill Center

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Sutton Hill Center
Sutton Hill Center
(20 Reviews)
> Get Phone Number & Directions
1801 Turnpike St North Andover, MA 01845
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Would you recommend this nursing home to others?
No
by Anonymous xxx.xxx.184.13
February 12, 2013
Does this provider offer flexible appointment times?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.42.223
January 02, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.108.164
December 24, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by dee xxx.xxx.42.223
September 05, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
January 04, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
December 21, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
by Anonymous
November 09, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
November 05, 2011
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
June 20, 2011
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
April 13, 2011
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Map and Directions
1801 Turnpike St, North Andover, MA 01845