Directory > Providers > Senior Care > Nursing Home > FL > Live Oak > Suwannee Health Care Center > Reviews

Suwannee Health Care Center

Nearby

Nursing Homes

Suwannee Health and Rehabilitation Center

Live Oak, FL

Surrey Place Center

Live Oak, FL

Good Samaritan Center

Dowling Park, FL

Suwannee Valley Nursing Center

Jasper, FL
Get Featured on Wellness.com > Learn More
Suwannee Health Care Center
Suwannee Health Care Center
(9 Reviews)
> Get Phone Number & Directions
1620 E Helvenston St Live Oak, FL 32060
Add a Review

Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
My father was a resident for about two months at then end of 2018. When he was in the rehabilitation wing he was well cared for. When he moved to long term care he became a self pay patient at $265 per day. At this time he also was heavily drugged without discussing it with any family member. In mid December it was suggested by the staff that he be moved to a different facility because he "was not comfortable" at Suwannee River Health and Rehab. At that point it was just a suggestion that he be moved, but we were told when it became official we would be given a three day window to do so. At their suggestion our family found a new facility for our father. It has been nine months since he moved and my mother is still waiting for a refund for days she paid for, but were not used, $2,940. We have contacted SRHR and their parent company Gulf Coast Health multiple times. We were told the refund had to be approved by the board.
by Pam xxx.xxx.4.84
September 08, 2019
My grandfather and grandmother are here at Suwannee health care. Every time I come they are in the same clothes from days before. They have not been bathed or even wiped. The rooms stink, no one ever knows what is going on. I am very disappointed in this whole facility. I would not recommend this place to anyone.
by Amy xxx.xxx.92.130
December 23, 2014
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did this senior care facility use current and safe equipment?
Fairly Current
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Would you refer a friend or family member to this senior care facility?
No, I wasn't impressed
Was this senior care facility easy to locate?
Fairly Easy
by Anonymous xxx.xxx.161.163
June 04, 2014
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Deborah Daugherty xxx.xxx.166.10
January 19, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by residents family xxx.xxx.123.85
September 12, 2012
Suwannee Health Care is not a good nursing home for anyone who cares about their loved one(s). My elderly Mother had to be hospitalized BY ME because the facility let her lay there sick and get worse. No Health Care facility should do that! Beware if your loved ones care is important to you!!!
by Concerned Loved One xxx.xxx.119.145
July 11, 2012
They made sure every single question I had was answered, and were always available if I thought of more. The staff is very friendly and professional. My father is treated like family there. The nurses and staff are very kind. They call him by name in the hallway always greet us with a smile. SHCC has even called me at night if they had a concern about my father that would not wait until morning. THANK YOU, SHCC!
by Susan xxx.xxx.77.213
April 25, 2012
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
July 13, 2011
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous
March 15, 2011
Add a Review
Map and Directions
1620 E Helvenston St, Live Oak, FL 32060