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Sycamore Park Convalescent Hospital

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Sycamore Park Convalescent Hospital
Sycamore Park Convalescent Hospital
(8 Reviews)
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4585 N Figueroa St Los Angeles, CA 90065
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
1.5 star average for Staff
Recommended
2 star average for Recommended
This should not be your first choice for healthcare. My dad is here after a hip replacement and the quality of care is not exactly what one would seek. In less than a week, we have seen a physical therapist who said he would return after lunch and did not, a nurse who forgot to bring the pain medication that was supposed to be administered four hours earlier, and a facility who could not identify who the back-supervisor would be in charge after the supervisor is gone for the weekend. There are individual brigh spots among the staff; it is not all bad. When we tried to reach my dad over the phone, his phone was plugged into the wrong jack and his phone jack was vacant. As a result, no calls went in to him -- and that was discovered after four days there after much insistence from my mom who demonstrated the problem by calling from within the facility. My dad is not too happy with the food either. Please research this faclity before you check in.
by Gerbear xxx.xxx.200.84
December 09, 2014
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Never going back xxx.xxx.185.9
January 23, 2014
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by HR xxx.xxx.44.96
January 10, 2014
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by mary sgourdou xxx.xxx.206.2
February 14, 2013
Does this provider use current and safe equipment?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by jackie morrison xxx.xxx.167.164
January 03, 2013
Was it easy to find parking at this provider's office?
No, I had to pay for parking!
by Anonymous xxx.xxx.4.157
October 12, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.145.72
September 16, 2012
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to make an appointment with this provider?
Yes
by Anonymous
October 28, 2011
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Map and Directions
4585 N Figueroa St, Los Angeles, CA 90065