Charndra Michaud, Resident Services Director

Charndra Michaud, Resident Services Director
The Commons at Tall Pines 24 Martin Lane Belfast, ME 04915
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
The people here are kind, knowledgeable and helpful in all aspects of their jobs. I felt entirely at ease knowing that my mother was being cared for by these folks. I would highly recommend!
by Maine Momma xxx.xxx.52.190
October 27, 2014
Was this senior care facility clean?
It was satisfactory
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.162.230
September 15, 2014
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous xxx.xxx.205.42
September 26, 2013
I was so impressed after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. When comparing them to others I have visited for the same condition, they are among the best I have seen. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I highly recommend this nursing home. Its really a place you can trust. They have an excellent staff and provide wonderful care. My aunt, my mother and my father were and are cared for respectfully and lovingly. We visit and stay for several hours each day and have always found it to be very clean.
by Owen & Jackie Oliver xxx.xxx.251.39
July 30, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.147.208
June 14, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
October 04, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
September 19, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
August 09, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
June 21, 2011
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