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The Arthur Home

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The Arthur Home
The Arthur Home
(8 Reviews)
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423 Eberhardt Dr Arthur, IL 61911
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
it was one of the most caring Healthcare facilities i've ever had the privilege to be part of.
I will forever hold dear the relationships i made with the kitchen staff, housekeeping staff, and most of all Nursing staff!
if my Grandma were sick and we had to take her to a facility, it would undoubtedly be Artuhur Home!
they are ideal healthcare.
i have worked in dozens of facilities! I've been a CNA for 21 years.
i regret my move to southeastern Illinois, causing me to lose my position with the most outstanding Nursing staff i have ever known.
by Dessa Simmers xxx.xxx.53.187
January 05, 2014
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider have helpful information available online?
No, just a basic listings page
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Nettie xxx.xxx.19.210
March 18, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Janet xxx.xxx.19.210
March 09, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
February 13, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was the waiting area spacious?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
February 08, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
November 21, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
March 03, 2011
The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Nettie
February 28, 2011
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Map and Directions
423 Eberhardt Dr, Arthur, IL 61911