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The Manor at Lincolnwood Place

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The Manor at Lincolnwood Place
The Manor at Lincolnwood Place
(7 Reviews)
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7000 N McCormick Blvd Lincolnwood, IL 60645
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
1 star average for Value
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
by Anonymous xxx.xxx.103.224
April 23, 2013
On behalf of the staff at Lincolnwood Place we sincerely regret that your mother's stay with us did not meet expectations. We truly value our residents and their feedback so that we may continuously improve our service. I am very sorry that your experience was not typical for our community. We pride ourselves on excellent reputation in the community, higher than average staffing ratios, enjoyable dining experience, and high quality of care. I would truly like to learn more about your experience, please contact me directly at (847) 673-7166. Regina Umanskiy, Executive Director
by Regina Umanskiy xxx.xxx.117.153
April 12, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Are you going to visit this provider again?
Without a doubt!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.231.100
April 12, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.142.111
April 12, 2013
We caught 6 medication errors - who knows how many we missed. 5 of the errors occurred after we complained. We found other patients' personal information (files/folders) in both of the rooms where my mom stayed. She was moved to another room abruptly late one night (without telling her why or informing the family members), and then gave us two different stories as explanation. They automatically treated my mom as if she had Alzheimer's, even though it's easy to discern that she is cogntively unimpaired. The urine and feces smeared toilet took 30 minutes and 3 staff to finally get cleaned; my mom had to hold it until then. We watched the "therapy" dog run loose unmonitored and deficate in the hall - we had to inform staff to get it cleaned. I'm absolutely positive that I would have gotten better service anywhere else. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. I would never visit them again.
by b3unny xxx.xxx.228.131
March 16, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Was this provider's staff friendly?
Friendly Enough
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.177.152
December 09, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.126.6
April 02, 2012
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Map and Directions
7000 N McCormick Blvd, Lincolnwood, IL 60645