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The Northwestern

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Berea, OH

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The Northwestern
The Northwestern
(8 Reviews)
> Get Phone Number & Directions
570 N Rocky River Dr Berea, OH 44017
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Consumer Feedback

(8 Reviews)
Environment
2.5 star average for Environment
Recommended
3 star average for Recommended
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Service
2 star average for Service
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
by Anonymous xxx.xxx.32.119
September 20, 2018
This place makes me very scared and nervous.

I'm a man that knows how to take care of himself, but even with that said I was practically in fear to be here.

Many of the patients wander the halls, so always keep your door shut so they don't wander in your room.

The nursing staff was probably the rudest people I ever met in my life. All they care about is a paycheck not help those in need.

They don't provide you with your medicine on time, I was supposed to have my medicine at midnight. They said I might not get it till 5am.

Please I stress do NOT come to this facility if at all possible.
by Terry xxx.xxx.92.42
November 01, 2015
This place is terrible and treated my family member like crap! They are just there for a job and don't care for the patients at all! The director is about as "dumb as a box of rocks"and has no experience in this field at all! Do your self a favor and find a better suitable place!
by Howard xxx.xxx.135.52
January 21, 2015
Was this senior care facility's staff friendly?
They were decent
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Did the staff help you feel comfortable when you called with questions or concerns?
No
Does this provider remember you and your circumstances at every appointment?
Sometimes
by Anonymous xxx.xxx.122.2
July 17, 2014
Would you recommend this nursing home to others?
Yes
Does this provider use current and safe equipment?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.226.88
February 14, 2014
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.84.226
April 07, 2013
Were the restrooms clean at this provider's office?
No, they definitely weren't clean
by Anonymous
August 07, 2011
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous
June 09, 2011
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Map and Directions
570 N Rocky River Dr, Berea, OH 44017