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The Ohio Masonic Home

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The Ohio Masonic Home
The Ohio Masonic Home
(6 Reviews)
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2655 W National Rd Springfield, OH 45504
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
2.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
3 star average for Recommended
Staff
3 star average for Staff
Most of the staff are hard working, caring people.
I have seen a small handful of people who don't seem to care about the residents. Most problems there are from management. They try to run critical areas, such as Pathways for Alzheimer care with too few workers. On weekends, there are often only one nurse and one aid that are on the floor with residents full time and a floater that goes between different buildings. Falls have resulted from this, because there is too little staff for the amount of residents that need supervision.
by Tina Myers xxx.xxx.203.250
October 28, 2016
They acted like I was intruding and never made me feel welcome to visit my family member, she was bored to tears and said she was going mad because they did not let her go outside and get some sun, just kept her cooped up all the time,and she loved the outdoors and the sun. She said she was coloring in a coloring book they got her with crayons. When she died they never told us, never put it in the paper, never called anyone in the family, some of us did not know for a year so we could not give her a good funeral, send her off with prayer, she does not even have a public death notice for generations to look her up in the genealogy records. Mary K Diaz was her name and she was a beautiful woman.
by Rebecca Castle xxx.xxx.7.14
October 07, 2014
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did this senior care facility prominently display their credentials or business license?
Yes
Was this senior care facility's staff friendly?
Yes
Does the staff at this senior care facility always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.113.1
October 06, 2014
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.207.210
October 24, 2012
They barely acknowledged me and rushed me in and out of the office. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy. The restaurant wasn't a restaurant. Horrible food, bad service, but they call it a restaurant.
by Rather Not tell
February 05, 2012
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider have bad breath?
It wasn't that bad, but It also didn't smell too fresh
by Anonymous
April 03, 2011
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Map and Directions
2655 W National Rd, Springfield, OH 45504