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The Suffield House

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The Suffield House

Suffield, CT

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The Suffield House
The Suffield House
(13 Reviews)
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One Canal Rd Suffield, CT 06078
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Did this senior care facility prominently display their credentials or business license?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Would you recommend this senior care facility to others?
I Already Have
Was this senior care facility clean?
Yes everything was neat and sterile
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.188.119
March 03, 2017
Very little interaction with residents or between residents. Rooms are dark and gloomy. Nurses ignore lights above patients' doors...patients who hit the 'buzzer' requesting aid. My father was there for a short period of time and there was little to no supervision or room checks. He fell once while there and we found him SOAKED in his urine on two occaisions.
by displeased xxx.xxx.21.207
March 13, 2015
Was it easy to find parking at this senior care facility?
Yes, it was convenient
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Did this senior care facility use current and safe equipment?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.44.212
April 06, 2014
Do you think that the provider's staff are well trained?
Not really
Did you leave the office feeling satisfied with your visit?
Not really
Did you feel that your waiting time was acceptable?
Somewhat
Does this provider use current and safe equipment?
Yes
Would you recommend this nursing home to others?
If I Had To
by Anonymous xxx.xxx.167.61
February 25, 2014
My mom was in rehab at Suffield House.......At first they were great....treated her and her visiting family like someone special.....she was very happy with the rehab. However, she developed a medical situation while there and it was not treated correctly.......it was ignored and no doctor was brought into the situation until it was too late. She ended up back at the hospital and died of a blood infection. I feel suffield house did not properly care for her. We kept asking about it and kept getting the runaround from the nurses and social worker.
by Upset family member xxx.xxx.28.86
January 16, 2014
Did this provider seem up-to-date with the current advancements in their field?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.54.111
May 21, 2013
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Does this provider use current and safe equipment?
Fairly current
by Anonymous xxx.xxx.29.147
March 28, 2013
by Anonymous xxx.xxx.168.158
February 26, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by John xxx.xxx.155.185
January 01, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.162.225
April 09, 2012
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Map and Directions
One Canal Rd, Suffield, CT 06078