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The Village Healthcare Center

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The Village Healthcare Center
The Village Healthcare Center
(9 Reviews)
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1341 Blalock Rd Houston, TX 77055
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility's staff friendly?
They were decent
Does the staff at this senior care facility always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this senior care facility use current and safe equipment?
Fairly Current
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
by Anonymous xxx.xxx.145.217
October 14, 2014
Did the staff at this senior care facility use excessive foul language?
No
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Did this senior care facility prominently display their credentials or business license?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.8.219
May 01, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by dianen white xxx.xxx.190.189
November 21, 2013
This was the "perfect' facility for my mother. I'm referring a friend to visit the facility for her husband.
by BB xxx.xxx.95.164
July 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.159.52
July 12, 2012
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was the waiting area spacious?
Yes
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Is this business in a safe neighborhood?
No way!! Be aware it is very unsafe and I was scared
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
by Anonymous
October 20, 2011
Are you going to visit this provider again?
Without a doubt!
by Anonymous
September 12, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. Everyone in my community knows that they are the absolute best in the field. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Lola
May 27, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider have helpful information available online?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
April 19, 2011
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Map and Directions
1341 Blalock Rd, Houston, TX 77055