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Timberlake Care Center

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Timberlake Care Center
Timberlake Care Center
(10 Reviews)
> Get Phone Number & Directions
12110 Holmes Rd Kansas City, MO 64145
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
My mom was here for a couple of months. Her care was so-so. Food was terrible. She passed away 1-13-15 we went on 1-15-15 to get her belongings only to find out they threw her purse away. When we ask why? Was told well.......there wasn't anything in it. My family feels that our rights were violated. Who gave them the right to look in the purse or make decisionto "throw it away" also took them a long time to produce her coat. We are checking into legal advice. Feeling violated!!
by daughters of mary tyler xxx.xxx.120.195
January 18, 2015
Our dad has been there for over 7 months. Anytime we have encountered a problem, just a phone call solves it for us. He is taken excellent care of. There are always a variety of activities for him to choose from. Also, the staff and nurses are all very friendly and helpful. Would highly recommend it if you need a full-time facility or rehab.
by J Gibeson xxx.xxx.13.241
September 24, 2014
Was this senior care facility's staff friendly?
Yes
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Was this senior care facility clean?
It was satisfactory
by Anonymous xxx.xxx.121.52
July 17, 2014
Was this senior care facility easy to locate?
Fairly Easy
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Does the staff at this senior care facility always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.205.13
June 09, 2014
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility use excessive foul language?
No
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.166.182
June 05, 2014
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
by Anonymous xxx.xxx.133.115
October 22, 2013
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Would you recommend this nursing home to others?
Absolutely Not
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Kathy xxx.xxx.14.21
January 08, 2013
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Was this provider's office clean?
No, I didn't feel comfortable at all
by Katy xxx.xxx.169.107
December 07, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.137.7
July 01, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous
September 27, 2011
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Map and Directions
12110 Holmes Rd, Kansas City, MO 64145