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Topanga Terrace Convalescent Center

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Canoga Park, CA

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Topanga Terrace Convalescent Center
Topanga Terrace Convalescent Center
(11 Reviews)
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22125 Roscoe Blvd Canoga Park, CA 91304
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
The only good thing about this place is Nick! If it wasn't for him I'm not sure if my father would have recovered as he did. He went above and beyond his nursing skills and is the most wonderful person. the rest of the nurses are questionable. I would only take my father back there if Nick was there to take care of him solely. He did everything he could, and my father just loved him, as did I. Also, the center itself is NOTHING like the pictures they show on their website. Go visit it before leaving your loved ones here! Overall, a horrible experience, however Nick needs a raise!
by Melissa Pallone xxx.xxx.121.250
February 18, 2023
Our family has been consistently harassed by telephone calls by a member of the staff who barely speaks English. She always seems confused and has yet to give us any information that is correct. It is clear that she has never read the file and has given us "legal" advice that is incorrect. She has even gone so far as to attempt to contact a family member that the file clearly states is deceased. She has caused nothing but pain and grief to our family and to the family member that is currently "incarcerated" in this facility. I am currently working to get my family member moved to a different facility. The nurses that have been caring for him are ignoring him and only do things for him when a family member visits or calls to complain. I would never recommend this facility to anyone.
by Frustrated Beyond Belief xxx.xxx.54.131
July 23, 2014
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.110.34
August 19, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.218.138
April 23, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.120.84
December 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.56.242
July 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.234.11
July 25, 2012
Was this provider's office too cold?
No, it was fine
by Anonymous
December 08, 2011
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous
November 15, 2011
When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. Their equipment was just average. It didn't knock my socks off or anything, but most of it still appeared safe. Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all. I would never visit them again. I was very disappointed.
by RHONDA LEE
June 26, 2011
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Map and Directions
22125 Roscoe Blvd, Canoga Park, CA 91304