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Town Hall Estates--Keene

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Town Hall Estates--Keene
Town Hall Estates--Keene
(9 Reviews)
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207 S Old Betsy Rd Keene, TX 76059
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
If a parent has to be in an extended care facility, Town Hall Estates in Keene is the one to choose. My mother has received first class care and service at Town Hall Estates and is always clean and well-cared for. I had one more evidence of the high level of personal attention and caring today when I could not reach my father by phone. My dad is not a resident at Town Hall but visits my mother there regularly. My siblings and I live out of state. When I was unable to track him down, I called Town Hall and spoke with a nurse who also hadn't spoken with him in a few days. I hung up and began searching for a phone number of a neighbor who might be able to go check on my dad. Before I found it, the phone rang. It was my mom's nurse telling me that the Director of Nursing was on her way, driving the three blocks to my dad's home to check on him. He was fine and called me, but I was in awe of the caring this incident represented to me. Thank you Town Hall Estates for becoming part of our extended family. There are no words to express our appreciation!
by Monique xxx.xxx.70.11
August 16, 2015
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was the waiting area spacious?
Yes, extremely spacious
Was this provider's office too cold?
No, it was fine
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.8.185
November 03, 2013
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this nursing home to others?
I Already Have
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.120.198
February 21, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider prominently display their diplomas or business license?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you leave the office feeling satisfied with your visit?
Completely!
by Dennis xxx.xxx.155.250
January 12, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by gomez xxx.xxx.80.218
May 15, 2012
Would you recommend this nursing home to others?
I Already Have
Are you going to visit this provider again?
If I need to, I'll return
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
January 29, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider prominently display their diplomas or business license?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
August 29, 2011
Was this provider's staff friendly?
Yes
by Anonymous
June 24, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
April 27, 2011
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Map and Directions
207 S Old Betsy Rd, Keene, TX 76059